PUIG Monthly Report
Monthly report of PUIG’s fragrance and beauty brands, including social media and e-commerce metrics analysis
Aug - Nov 2022 / IPSOS
A monthly analytics project tracking social buzz, influencer impact, and consumer sentiment for PUIG’s beauty and fragrance brands across major Chinese social media and e-commerce platforms.
Objective:
Provide monthly strategic insights for PUIG’s beauty and fragrance brands (Byredo, Christian Louboutin, Carolina Herrera, Penhaligon’s, L'Artisan Parfumeur, Charlotte Tilbury) by analyzing brand buzz, campaign performance, and consumer sentiment across Chinese digital platforms.
My Role:
Data Analyst Intern, Social Intelligence & Analytics at IPSOS
Analyzed trends across social platforms, evaluated influencer impact, and contributed actionable insights to enhance brand strategies.
Tools:
In-house IPSOS dashboard, Weibo (Social), Douyin (Social), RedNote (Social), TMall (E-Commerce), JD (E-Commerce), Bilibili (Video)
My Approach:
To help PUIG monitor and respond to fast-moving shifts in China’s beauty market, I developed monthly intelligence reports analyzing social buzz, influencer performance, and consumer sentiment across six major platforms. I segmented data by product category (makeup vs. fragrance) and assessed brand activity during high-impact periods like the 618 Festival. A major focus was evaluating ambassador-brand alignment: I tracked campaigns where celebrity image either amplified brand equity or created dissonance, flagging one skincare brand whose endorsement choice alienated longtime premium users, while highlighting a makeup brand whose ambassador narrative perfectly embodied its self-expressive, aspirational identity. I consolidated insights into visually structured decks for PUIG’s regional HQ, delivering KPI dashboards (Buzz, Engagement, NSR Score), competitor benchmarks, and influencer-specific impact breakdowns. In addition, I conducted sentiment analyses tied to packaging, pricing, and brand storytelling, helping shape tactical adjustments in seeding strategy, livestream planning, and campaign messaging in real time.
Selected Screenshot
Brands Analyzed
Outcome:
Across four reporting cycles, my analysis informed PUIG’s campaign and influencer strategies for brands including Charlotte Tilbury and L’Artisan Parfumeur. After identifying a strong brand-ambassador alignment, Charlotte Tilbury experienced a 2x increase in social buzz post-announcement, while L’Artisan Parfumeur saw a 38% lift in fragrance mentions across platforms. My reports also prompted PUIG to expand livestream initiatives after seeing ambassador-driven spikes in engagement. I flagged sentiment risks early, preventing further erosion of brand equity in a skincare line whose new ambassador clashed with its established customer base. These insights helped PUIG make smarter, faster marketing decisions in one of its most competitive global markets.